PRIVACY POLICY
Last updated: May 22, 2023
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Live to glam LLC, 1915 E. Victory Drive Suite E
Savannah, GA 31404
United States
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Georgia, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Live to glam, accessible from https://livetoglam.bigcartel.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Terms of Service for Live to Glam LLC Hair Extensions Business Website
Effective Date: [ May 22, 2023]
TABLE OF CONTENTS
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Acceptance of Terms
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Eligibility
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Website Use and Restrictions
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User Accounts
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Orders and Payment
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Shipping and Delivery
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Returns and Refunds
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Product Information and Pricing
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Intellectual Property Rights
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User-Generated Content
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Prohibited Activities
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Third-Party Links and Services
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Disclaimer of Warranties
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Limitation of Liability
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Indemnification
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Termination
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Governing Law and Jurisdiction
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Dispute Resolution
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Severability
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Changes to the Terms of Service
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Entire Agreement
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Contact Information
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Language
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Effective Date and Updates
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Acceptance of Terms
1. Welcome to Live to Glam LLC's Hair Extensions Business Website. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
You must be at least 18 years old to use our website and place orders. By using our website, you represent and warrant that you are legally capable of entering into binding contracts and that the information you provide is accurate and complete.
2. Website Use and RestrictionsYou agree to use our website only for lawful purposes and in accordance with these Terms. You are prohibited from engaging in any activity that may disrupt or interfere with the operation of our website or violate any applicable laws or regulations.
3. User AccountsTo access certain features of our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and up-to-date information and to notify us immediately of any unauthorized use or breach of security.
5. Orders and PaymentBy placing an order through our website, you agree to provide accurate and complete information regarding the products, quantities, and shipping details. You authorize us to charge your provided payment method for the total amount of your order, including any applicable taxes, fees, and shipping costs.
Prior to submitting their order, users will be provided with clear information regarding any fees, taxes, and costs associated with their purchase. This ensures transparency and allows users to make informed decisions. The prices displayed on our application may either include or exclude applicable fees, taxes, and costs, depending on the specific section of the application that the user is browsing.
We will make reasonable efforts to process and ship your order in a timely manner. However, we do not guarantee delivery dates and are not liable for any delays or damages caused by third-party shipping carriers. Risk of loss and title to the products pass to you upon shipment.
At Live to Glam, we strive to provide our customers with an exceptional shopping experience from start to finish. While we ensure prompt processing and dispatch of your orders, we would like to clarify that we are not responsible for any delays that may occur during the shipping process. Additionally, we cannot be held accountable for damages that may happen during the handling of the shipment by the shipping carrier. However, we do value the satisfaction of our customers, and if an item arrives with a pre-existing defect, we will consider replacing it accordingly. To expedite this process, we kindly request our customers to reach out to our customer service team and provide images immediately after receiving the package. Your cooperation in this matter allows us to swiftly address any concerns and ensure that you receive the outstanding service you deserve.
INCORRECT ADDRESS DISCLAIMER
Please be advised that ensuring the accuracy of the shipping address is the sole responsibility of the purchaser. Our standard practice to process orders is 3-7 business days. In the event that an error has been made with your shipping address, we kindly request you to contact us promptly at [email protected] before the order is dispatched. Once an order has been processed or shipped, any modifications to the address are no longer feasible.
In the event that an incorrect address was provided and the package is returned to our facility, we will gladly arrange for reshipment to the correct address or offer a complete refund. However, it is important to note that if you have opted for an upgraded shipping method and the package is returned due to an erroneous address, the associated fees for the upgraded shipping will not be reimbursed.
We highly recommend carefully reviewing your shipping information during the checkout process to prevent any inconvenience or delays in receiving your order.
7. Returns and Refunds
NO RETURNS:
The health and safety of our customers is our utmost priority. Hair clip extensions are personal care products that come into direct contact with the scalp and hair. To prevent the potential transmission of any health hazard or contamination, we do not accept returns on any of our products. This policy ensures that every customer received brand new, untouched extensions, thereby maintaining a hygienic environment.
8. Product Information and PricingWe strive to provide accurate product descriptions, images, and pricing on our website. However, we do not warrant that the information is error-free, complete, or up-to-date. We reserve the right to correct any errors, inaccuracies, or omissions and to modify product information or prices without prior notice.
9. Intellectual Property RightsAll content and materials on our website, including but not limited to text, images, logos, trademarks, and videos, are the property of Live to Glam LLC or its licensors and are protected by intellectual property laws. You agree not to use, reproduce, distribute, or modify any content without our prior written consent.
10. User-Generated ContentIf you submit or post any user-generated content on our website, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, and display such content for any purpose. You represent and warrant that you have all necessary rights to grant us such license.
11. Prohibited ActivitiesWhen using our website, you must not engage in any activities that are unlawful, infringe upon the rights of others, or violate these Terms. Prohibited activities include, but are not limited to, hacking, transmitting malware, interfering with the website's functionality, or engaging in fraudulent or deceptive practices.
12. Third-Party Links and ServicesOur website may contain links to third-party websites or services that are not controlled or owned by Live to Glam LLC. We are not responsible for the content, privacy practices, or availability of such third-party websites or services. Your interactions with third parties are solely between you and those entities.
Our website uses PAYPAL and STRIPE to process our customers payment. By opting to use the either feature that enables future purchases, users grant permission for these applications to retain an identification code associated with their accounts. This authorization empowers the application to automatically process payments for subsequent purchases or recurring installments related to previous purchases. Users maintain the ability to revoke this authorization at any time, either by contacting the owner of the application or by adjusting their user settings provided by PayPal or Stripe.t
13. Disclaimer of WarrantiesOUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LIVE TO GLAM LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14. Limitation of LiabilityTO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIVE TO GLAM LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE OR SERVICES.
15. Indemnification
You agree to indemnify and hold Live to Glam LLC and its officers, directors, employees, agents, and affiliates harmless from any claims, losses, damages, liabilities, or expenses arising out of or related to your breach of these Terms or your use of our website or services.
16. TerminationWe reserve the right to suspend or terminate your access to our website or services at any time, with or without cause and without prior notice. Upon termination, your right to use our website and services will cease immediately.
17. Governing Law and JurisdictionThese Terms are governed by the laws of the state of Georgia, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in Georgia for any disputes arising out of or relating to these Terms.
18. Dispute ResolutionAny disputes arising out of or in connection with these Terms shall be resolved through informal negotiation between the parties. If the dispute cannot be resolved amicably, it may be submitted to mediation or binding arbitration in accordance with the applicable laws of Georgia.
19. SeverabilityIf any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
20. Changes to the Terms of ServiceWe reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for any updates.
21. Entire AgreementThese Terms constitute the entire agreement between you and Live to Glam LLC regarding the use of our website and services, superseding any prior agreements or understandings.
22. Contact InformationIf you have any questions, concerns, or inquiries about these Terms, please contact us at [email protected]
23. LanguageThe official language of these Terms is English. Any translations are provided for convenience purposes, and in the event of a conflict, the English version shall prevail.
24. Effective Date and UpdatesThese Terms are effective as of the effective date specified at the beginning of this document. We may update or revise these Terms from time to time, and the updated version will be posted on our website with the revised effective date.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.