IMFORMED PURCHASE DECISIONS:
We strongly encourage all our customers to pay close attention to the details and specifications provided for each product listed on our website. It is essential to carefully review hair length, color, and any other relevant information before making a purchase. By doing so, you can make an informed decision and select the items that best meet your desired requirements.
For any custom made orders reach out to us at [email protected].
SHIPPING INFORMATION
Please note that it may take 1-3 business days for us to process your order . Items posted are ready to ship out. The processing for custom made pieces may require 3-5 days for production and processing. This does not include the time it takes to ship the item. Kindly ensure that the billing information provided is accurate, as any incorrect information or shipping to an alternate address could result in shipping delays due to the need for verification. We want to ensure that your order is processed smoothly and efficiently. To insure your delivery is secure, all of our deliveries will require a signature from the receiving party. We are not responsible for any 3rd party delivery errors. It is important to be aware that prices, specifications, and product availability are subject to change without prior notice. In the event of any typographical, photographic, or specification errors in products or pricing, we reserve the right to make corrections. Rest assured, we will promptly notify you of any corrections or changes and seek your approval before finalizing your order. We value your satisfaction and strive to provide you with the best possible service throughout the ordering process.
We use USPS to ship out our orders.
Priority Mail : 1-3 business days
First class : 2-5 business days
For priority Mail express (1-2 days) please email us if option isn't available
contact :[email protected]
SHIPPING DELAYS
We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please contact customer service at[email protected]
FRAUD & THEFT
CREDIT CARD FRAUD AND THEFT OF OUR MERCHANDISE WILL BE PROSECUTED.
POLICY CHANGES
We reserve the right at our discretion to make changes to these policies. Please check this page periodically for changes.
NO RETURNS:
The health and safety of our customers is our utmost priority. Hair clip extensions are personal care products that come into direct contact with the scalp and hair. To prevent the potential transmission of any health hazard or contamination, we do not accept returns on any of our products. This policy ensures that every customer received brand new, untouched extensions, thereby maintaining a hygienic environment.
Here at www.Livetoglam.com , We have made every effort to display as accurately as possible the colors and images of our products that appear on our website. We cannot guarantee that your computer monitor display of any color will be accurate.
By shopping at LivetoGlam.com, you acknowledge and accept our no return policy, which is in place to prioritize the health , safety, and satisfaction of our clients. We kindly ask you to carefully consider your purchase, review the product details provided, and reach out to our customer support team if you require any assistance to [email protected]
WE DO NOT SHIP TO P.O BOXES:
Live to Glam wants to ensure all deliveries reach our valued customers in a timely and secure manner. In order to maintain the highest level of service, we regret to inform you that we are unable to ship to P.O. Boxes. This decision has been made to ensure that we can track each shipment accurately and provide reliable delivery updates. We appreciate your understanding and cooperation as we strive to uphold our commitment to exceptional service. If you have any questions or need further assistance, please feel free to contact our dedicated customer support team at [email protected] who will be more than happy to assist you with finding an alternative shipping arrangement.
PAYMENT METHODS
www.Livetoglam.com uses Stripe and PayPal all prices listed on our website are in US dollars.
WE ACCEPT THE FOLLOWING PAYMENT METHODS:
*PAYPAL
*MASTER CARD
*VISA CARD
*AMERICAN EXPRESS
*DISCOVER
If you have any questions, please feel free to send us an email to[email protected].